GENERAL INFORMATION

Check-in: hand-over of the keys from 2pm.
Check-out: return of the keys within 11am.
During check-in it is necessary to show a valid ID or Passport of all Guests, children of all ages included.

DAY-USE AND LATE CHECK-OUT

It is possible to book on site a day-use room (more then 6 hours) or ask for a late check-out (within 6 hours). Service subject to availability and at an additional cost.

BOARD TYPES

BB
– Bed and Breakfast (accomodation with breakfast).
– Includes: breakfast with buffet at the President Restaurant.

DEPOSIT AND BALANCE

– We ask a 30% deposit of the whole amount when confirming your reservation.
– Final payment during check-in.

CANCELLATION POLICY

– Up to 8 days before your scheduled arrival date: no cancellation penalty
– From 7 days up to the arrival date: 100% of your total amount.
– No show or early check-out: 100% fee of your total amount.
This information is valid for the main rate. For special rates (e.g. prepaid or insured rate), please refer to the cancellation policy in your quotation.

SPECIAL REQUESTS

Requests made during the booking phase relating to preferences or particular needs (e.g. room on the 5th floor) are only subject to availability and not guaranteed.

INFANT

Infant: 0-1 y.o.
– No meals included.
– Cot: free of charge if booked when confirming the reservation.

MASSAGE IN THE ROOM

Take some time for yourself and enjoy a relaxing or therapeutic massage directly in your room with our expert and professional masseurs. Extra service on payment.

GROUP COURSES

Ask more information when booking or in hotel about our group courses or personalized classes of yoga, qi gong or meditation.

EXHIBITION AREAS

The sitting rooms and the reception area of the Grand Hotel are the perfect location for exhibiting artworks of artists, designers or creative minds, who can show their collection or art installation in a elegant environment.

WI-FI

Wi-Fi is for free and available everywhere inside the hotel.

PARKING

The Grand Hotel owns a small free car park with CCTV. Parking spaces cannot be booked in advance.
It is possible to park the car for free in a unattended car park at a distance of 50 m from the hotel.

LAUNDRY AND IRONING SERVICE

More info about the service and prices can be found in the room (external providers for dry cleaning service).

PETS

Dogs are allowed in all areas of the hotel but the President Restaurant.
Our four-legged friends will find in the room two bowls and a pillow. All animals need to be on the leash or in a dog carrier.

FOOD ALLERGIES OR INTOLERANCES

It is necessary, when booking, to report food allergies or intolerances of any kind.
The Hotel does not have a separate area for gluten-free cooking, therefore we cannot guarantee the absence of contamination for unpackaged products.

TOURIST TAX

During the check-in and only by cash, the municipality of Olbia demands the payment of a tourist tax which amounts to €3.50 per person per night.
Exemptions are regulated by the city of Olbia. The price and the periods of application of the tax can vary depending on new regulations issued by the town of Olbia.
For more information visit www.comune.olbia.ot.it

PAYMENT METHODS ACCEPTED

Cards: Debit card, American Express, Visa, Euro/Mastercard, CartaSi.
Cash: maximum €4,999.00 for italians, €15,000.00 for foreign citizens.

HOW TO REACH US

AEROPLANE
Olbia Costa Smeralda Airport (OLB)
– 3,2km | 5 minutes by car.
Alghero-Fertilia Riviera del Corallo Airport (AHO)
– 134km | 100 minutes by car.
Cagliari Elmas Airport (CAG)
– 270km | 160 minutes by car.

FERRY
Port of Olbia
– 1,5km | 3 minutes by car (or 15 minutes on foot).
Port of Golfo Aranci
– 18km | 21 minutes by car.
Port of Porto Torres
– 126km | 90 minutes by car.
Port of Arbatax
– 180km | 130 minutes by car.
Port of Cagliari
– 276km | 170 minutes by car.

TAXI FROM / TO OLBIA AIRPORT

– Car (1-3 pax) €25.00 each way.
– Night service (from 10pm – 7am) €40.00.
– All prices are inclusive of VAT. Fees need to be paid to the taxi driver.
– Prices should be considered approximate. A confirmation should be requested when booking.

PLEASE NOTE

– 4 Superior Rooms with Sea View do not have a balcony or a terrace and some of the Classic Room have a comfortable and spacious bath instead of a shower.
– Opening times and some services may change according to the season.
– All prices are in Euro and VAT is already included.

_